SAP Customer Interaction Tables

Are you looking for the right table related to SAP Customer Interaction Tables to query in an ABAP Program, Class, Function Module and OData API?

There are number of standard tables in SAP S/4HANA system. The data of an application is distributed across several database fields. Finding the right table is important, in this post we'll look at list of all the tables in Customer Interaction (CS-CI) module.

Top 10 tables in Customer Interaction

TableDescription
CICFSCASSNCall Center Framework Screen Component Module
CICPROFMASTERCustomer interaction center profile master
CICCCONFVARIDCustomer Interaction Center Component Variants
CICFHCASSNCall center framework hidden component modules
CICCCONFCall center framework components
CICPROFILECustomer interaction center profile
CICCCONF_TCustomer interaction component text
CICCCONFVARIDCAllowed component container variants for component variant
CICCCONFVARID_TCustomer Interaction Center Component Variant Text
CICTOOLBAREXCLCIC Application Toolbar Exclusions

List of tables in Customer Interaction

TableDescription
CICFSCASSNCall Center Framework Screen Component Module
CICPROFMASTERCustomer interaction center profile master
CICCCONFVARIDCustomer Interaction Center Component Variants
CICFHCASSNCall center framework hidden component modules
CICCCONFCall center framework components
CICPROFILECustomer interaction center profile
CICCCONF_TCustomer interaction component text
CICCCONFVARIDCAllowed component container variants for component variant
CICCCONFVARID_TCustomer Interaction Center Component Variant Text
CICTOOLBAREXCLCIC Application Toolbar Exclusions
CICPROFILESCustomer interaction center profiles
CICCCONFVARIDAAllowed slots for component variant
CICTOOLBARCCM Application Toolbar Profile
CICCONFCCM framework screen configuration
HRP1260DB Table for Infotype 1260
CICPROFMASTER_TCustomer Interaction Profile Master Text