SAP Interaction Center WebClient Tables

Are you looking for the right table related to SAP Interaction Center WebClient Tables to query in an ABAP Program, Class, Function Module and OData API?

There are number of standard tables in SAP S/4HANA system. The data of an application is distributed across several database fields. Finding the right table is important, in this post we'll look at list of all the tables in Interaction Center WebClient (CRM-IC) module.

Top 10 tables in Interaction Center WebClient

TableDescription
CRMC_IC_BPMUL_BRSearch: BP Roles
CRMC_IC_OBJDESCTObject Description text table
CRMD_IC_AM_PRMStable maintaining all parameters of alert modeler
CRMC_IC_MKTPROFIC Campaign Profile
CRMC_IC_WCCNIC Work Center Profile Connection
CRMC_IC_PWUPCRM IC WebClient Pre Wrap Up Customizing
CRMC_IC_OVWVSETTOverview Viewset (Texts)
CRMC_IC_INTPWUPCRM IC Pre Wrap up interaction icons
CRMD_ICA_PRODUCTIC Analytics: Event Log BDC Product
CRMC_IC_BPMUL_REcustomizing table for relationships

List of tables in Interaction Center WebClient

TableDescription
CRMC_IC_BPMUL_BRSearch: BP Roles
CRMC_IC_OBJDESCTObject Description text table
CRMD_IC_AM_PRMStable maintaining all parameters of alert modeler
CRMC_IC_MKTPROFIC Campaign Profile
CRMC_IC_WCCNIC Work Center Profile Connection
CRMC_IC_PWUPCRM IC WebClient Pre Wrap Up Customizing
CRMC_IC_OVWVSETTOverview Viewset (Texts)
CRMC_IC_INTPWUPCRM IC Pre Wrap up interaction icons
CRMD_ICA_PRODUCTIC Analytics: Event Log BDC Product
CRMC_IC_BPMUL_REcustomizing table for relationships
CRMC_IC_OBJOTHIDOther IDs
CRMC_IC_OVWVNAVOverview Viewset - View Default Navigation
CRMC_IC_OVWVIEWTOverview Viewset - View (Texts)
CRMD_IC_AM_PHSTAlert Modeler: PlaceHolder Text Table
CRMC_IC_SNS_PROFNotification Profile
CRMC_IC_BPMUL_OBDetails for Object Components
CRMC_ALLPPGROUPAppointment Category Groups
CRMC_BCASE_CRDOPCRM Briefcase: Briefing Card outbound plugs
CRMC_IC_APCOMPCMS All Roles Application Component
CRMC_IC_CSWPROFTClient Switch Profile Description
CRMC_IC_CTXTCOMPContext Area Components
CRMD_ICA_CONTACTIC Analytics: Event Log BDC Contact
CRMC_IC_IH_TXInteraction History Transactions
CRMD_ICA_CUSTMRIC Analytics: Event Log BDC Customer
CRMC_IC_PRDCSRCHProduct search product catalogue profile
CRMC_IC_CATPROFTIC - Categorization Profile
CRMC_IC_IREC_TInteraction Record Mode
CRMC_IC_RDPROFCRM IC WebClient Rule Driven Interaction
CRMC_IC_BPAUTOCFautomatically confirm BP
CRMC_IC_CTXTPRFTContext Area Profile Description
CRMC_ICPLAPPS_TText table IC Profile 'Planned Business Appointments'
CRMC_IC_RDPROF_TCRM IC WebClient Rule Driven Interaction Text table
CRMC_IC_MKTACRNGIC Campaign Profile Attribute Range Conditions
CRMC_IC_BTPROFIC Business Transaction Profile
CRMD_ICA_EVGRPIC Analytics: Event Log Event
CRMC_IC_PROFILETIC profile text
CRMC_IC_WCCHATIC Work Client CHAT
CRMC_IC_CLMTIC Call List Profile Texts
CRMC_IC_PWUP_TCRM IC WebClient Pre Wrap Up Customizing Text table
CRMC_IC_IH_TInteraction History Profile Texts
CRMC_PPGROUPGroup of Business Appointment Categories
CRMC_IC_IOBJCustomizing for IC WebClient IObject creation
CRMC_IC_BPMUL_RRSearch: Related Roles
CRMC_IC_PRDSRCHProperties for the product search in the product master
CRMC_IC_DMOBJECTApplication object for Content Management
CRMC_IC_FW_PRFTCMS All Roles Function Profile Description
CRMC_IC_TICKETBusiness transaction types of simplified BT user interfaces
CRMC_IC_OVWLYAROverview Viewset - Layout Areas
CRMC_IC_IOBPROFTDescriptin table for IObject profile in different languages
CRMC_IC_MKTACSETIC Campaign Profile Attribute Set Conditions
CRMD_IC_XPRASTATTable to maintain the XPRA migration status for components
CRMD_IC_AM_PHSTable: PlaceHolders of Alert Modeler
CRMC_IC_CSWPROFClient Switch Profile
CRMC_IC_OVWRFAAssignment of overview viewsets to runtime framework profile
CRMD_ICA_VEHICLEIC Analytics: Event Log BDC Vehicle
CRMC_IC_BPMULPFTText Table for Partner Functions
CRMC_IC_DMPROFContent Management Profile table
CRMC_IC_CTXTPROFContext Area Profile
CRMC_IC_BPRELcustomizing table for relationships
CRMC_BU2IL_MODELGen. IL Model Business Parnter - Enhancements
CRMC_IC_FW_UI_NVCMS All Roles UI Navigation Mapping
CRMC_IC_BPMULIDTIC BP Identification Profile Texts
CRMC_IC_WCNT_TIC Work Client Description
CRMD_ICA_MKTINTAIC Analytics: Event Log BDC Mkt. Interaction
CRMC_IC_RE_PROFTIC recommendation engine Profile Texts
CRMC_IC_WCEMAILIC Work Client EMAIL
CRMD_BCASE_BCL_TCRM Briefcase: Briefing Card link label (Text Table)
CRMC_IC_EVPROF_TIC event profile text table
CRMC_IC_OVWVNAVTOverview Viewset - View Default Navigation (Texts)
CRMC_ICBPLTXTSIC Profile 'Business Partner Longtexts'
CRMC_IC_BPCODETADetails for Object Components
CRMC_IC_IBPROFTDescriptin table for IBASE profile in different languages
CRMC_IC_OVWVPROPOverview Viewset - View Configuration Value
CRMC_IC_IHInteraction History
CRMC_IC_OVWLYARTOverview Viewset - Layout Areas (Texts)
CRMC_IC_DMPROOBJContent Managemen Profile: Application object assignment
CRMC_S_PPGROUPAssign Business Appointment Category to a Group
CRMC_BCASE_FPR_TCRM Briefcase: Briefcase function profile desc (Text Table)
CRMD_IC_AM_ATTRTable for Alert Modeler Implementation Class
CRMC_IC_PRDCSRCTProduct Search: Description for catalogue profile
CRMD_IC_AM_ATTRTAlert Modeler: Java Class Text Table
CRMC_IC_BPDEFCOComponent Definition for dyn. IC Account Identification
CRMC_IC_IRECIC Interaction Record Mode
CRMD_IC_AM_PRMTText Table:Alert Modeler Java Class Parameter
CRMC_IC_BTPROFTIC Business Transaction Profile Texts
CRMC_IC_AM_EVTText Table : Alert Modeler Events
CRMC_BCASE_BCASECRM Briefcase: Briefcases
CRMC_IC_INR_ATXTIC Automated Text in Note of INR Based on Business Roles
ICAP_GIL_SOBJObject Table for Gen. Interaction Layer Agent Prof Component
CRMC_IC_AM_EVSDatabase Table : All the IC Events
CRMC_IC_DMPROSRCContent Management Profile: Source xpath assignment
CRMC_IC_IBPROFCustomizing table for IBASE Tree view
CRMC_IC_POLLPROFPolling Profile
CRMC_IC_IDI_SMService Manager to IDI profile assignment table
CRMC_IC_BROADProfile Table for Broadcast Component
CRMC_IC_OVWVASSOverview Viewset - View Assignment
CRMC_IC_DMPROF_TContent Management Profile Text table
CRMC_IC_OVWVASSTOverview Viewset - View Assignment (Texts)
CRMC_IC_BPMUL_CRDetails for Object Components
CRMD_IC_AM_ATRattributes of out-of_box AM
CRMC_IC_CATCONTIC - Categorization Contexts
CRMD_ICA_ICINTACIC Analytics: Event Log IC Interaction
CRMC_IC_BPDEFCOTComponent Def. for dyn. IC Account Ident. Text Table
CRMC_IC_BTCATIC WebClient - Assign Activity Category to MCM Media Types
CRMC_IC_BPIDENTIC BP Identification Profile
ICAP_GIL_OBJIMPObject Table for Gen IL Agent Prof Component - Impl classes
CRMD_BCASE_BCD_TCRM Briefcase: Briefing Card description (Text Table)
CRMS_IC_OVWRFAAssignment of overview viewsets to RFprofile (SAP defaults)
CRMC_IC_ACENTACActivity Clipboard Entry - Assigned Actions
CRMC_IC_BPMUL_STDetails for Object Components
CRMD_ICA_EVPARAMIC Analytics: Event Log Event Parameter
CRMC_IC_OVWVANAVOverview Viewset - Assigned View Navigation Redifinition
CRMC_PPGROUP_TText table 'Business Appointment Category Group'
CRMC_IC_POLLPRFTPolling Profile Description
CRMC_IC_EVPROFIC event profile
CRMC_ICMSYSPROPSSystem Properties for IC Manager Applications
CRMC_IC_POPUPIC Dialog Boxes Based on Business Roles
CRMC_IC_MKTPROFTIC Campaign Profile Texts
CRMC_IC_BTPFASAssignment of partner funtions to business transaction
CRMC_IC_WCDNISIC Work Client DNIS
CRMC_IC_CATPROFIC - Categorization Profile
CRMC_BU2IL_OBJGen. IL Object Business Partner - Enhancements
CRMD_ICA_FOLLUPIC Analytics: Event Log BDC FollowUp
CRMC_IC_CLMIC Call list Profiles
CRMC_IC_DEBTDependent Business Transactions
CRMC_IC_OBJDESCObject Description
CRMD_ICA_IBASEIC Analytics: Event Log BDC IBase
ICAP_GIL_MODELModel Table for Gen. Interaction Layer Agent Prof Component
CRMC_IC_PROFILEIC profiles
CRMD_ICA_DEPTRANIC Analytics: Event Log BDC Dependent Transaction
CRMC_IC_EV_KEYTable that maps event profile to event repository
CRMC_BCASE_CSCRDCRM Briefcase: Briefcase and Briefing Card relationship
CRMC_IC_MKTATTRIC Campaign Attributes
CRMD_ICA_BUAGIC Analytics: Event Log BDC BuAg
CRMC_IC_WCNTIC Work Client
CRMC_ICA_BDC_LOGIC Analytics: Customize relevant BDC Objects
CRMC_IC_CATCONTTIC - Categorization Profile
CRMC_BCASE_BCARDCRM Briefcase: Briefing Cards
CRM_IC_TEXT_TABCcheck table for CRM IC Web Client text table
CRMC_ALLTDARAllowed Business Appointment Categories
CRMC_IC_FW_PRFCRM All Roles Function Profile
CRMC_IC_BPMUL_PFDetails for Partner Functions
CRMC_IC_MKTACIC Campaign Profile Attribute Conditions
CRMC_ALLTDAR_TText table 'Allowed Business Categories'
CRMC_IC_OVWLAYOTOverview Viewset - Layouts (Texts)
CRMC_IC_OVWLAYOOverview Viewset - Layouts
CRMC_HBT_PROFILEIC WebClient Heartbeat Profile Table
CRMC_IC_BPIDENTTIC BP Identification Profile Texts
CRMC_S_ALLTDARAllowed Business Appointment Category
CRMC_ICBPLTXTS_TText table IC-Profile Business Partner Longtexts
HRP1262DB Table for Infotype 1262
CRMC_HBT_PROF_TText table for heartbeat profile
CRMC_IC_BPMUL_AUautomatically confirm BP
CRMC_IC_RDEVNTIC WebClient Rule Driven Interaction and IC Events
CRMC_IC_RE_PROFIC recommendation engine profile database table
CRMC_IC_BPMUL_BPIC BP Identification Profile
CRMD_ICA_OORDERIC Analytics: Event Log BDC OneOrder
CRMC_IC_TRACEAgent activity tracing table
CRMC_BCASE_CRDACCRM Briefcase: Briefing Card actions
CRMD_BCASE_BFD_TCRM Briefcase: Briefcase description (Text Table)
CRMD_ICA_EVENTIC Analytics: Event Log Event
CRMC_IC_BPMUL_PAAssignment of partner funtions to business transaction
CRMC_ICPLAPPSIC Profile 'Planned Business Appointments'
CRMC_BCASE_FPCSECRM Briefcase: Function Profile and Briefcase relationship
CRMD_ICA_INTACRCIC Analytics: Event Log BDC Interaction Record
CRMC_IC_OVWVSETOverview Viewset
CRMC_BCASE_FPROFCRM Briefcase: Briefcase Function Profile
CRMC_COM_CHANObsolete
CRMC_IC_BPMULSTTIC BP Identification Profile Texts
CRMC_IC_BPMUL_IDIC BP Identification Profile
CRMD_ICA_CASEIC Analytics: Event Log BDC Case
CRMC_IC_AC_TRACEActivity Trace Table
CRMC_IC_OVWVIEWOverview Viewset - View