SAP Interaction Center WinClient Tables
Are you looking for the right table related to SAP Interaction Center WinClient Tables to query in an ABAP Program, Class, Function Module and OData API?
There are number of standard tables in SAP S/4HANA system. The data of an application is distributed across several database fields. Finding the right table is important, in this post we'll look at list of all the tables in Interaction Center WinClient (CRM-CIC) module.
Top 10 tables in Interaction Center WinClient
| Table | Description |
|---|---|
| CCMBINREL_CCMA | Object Relationship Service: generic binary links |
| CICSCHEMAKEYMAP | Hot keys definition for mouse free operations in CIC |
| CRMC_CIC_AM_UM | Used model - XML template storage for CIC Alert Modeler |
| CRMC_CIC_AM_T | Alert Modeler profile description |
| CRMC_IC_WL_SPT | Agent Inbox: Sel. Period Definition |
| CRMC_IC_WL_SA | Agent Inbox: Status Assignment |
| CRMC_CIC_ACTMAIT | CIC Activity maintenance configuration text |
| CCMMAILIBXTYPES2 | Task Communication Methods |
| CRMC_WLA_STYPES | Search types |
| CRMC_IC_WL_F_C | Agent Inbox: Folder Config. |
List of tables in Interaction Center WinClient
| Table | Description |
|---|---|
| CCMBINREL_CCMA | Object Relationship Service: generic binary links |
| CICSCHEMAKEYMAP | Hot keys definition for mouse free operations in CIC |
| CRMC_CIC_AM_UM | Used model - XML template storage for CIC Alert Modeler |
| CRMC_CIC_AM_T | Alert Modeler profile description |
| CRMC_IC_WL_SPT | Agent Inbox: Sel. Period Definition |
| CRMC_IC_WL_SA | Agent Inbox: Status Assignment |
| CRMC_CIC_ACTMAIT | CIC Activity maintenance configuration text |
| CCMMAILIBXTYPES2 | Task Communication Methods |
| CRMC_WLA_STYPES | Search types |
| CRMC_IC_WL_F_C | Agent Inbox: Folder Config. |
| CICSCHEMAHOTKEY | Hold all avaliable keys |
| CCMMAILIBXCONF2 | Mail inbox: Configuration |
| CRM_CIC_EDCONF | email editor profiles |
| CCMSEARCH_RULES | Search Priorities for the Business Partner Search in CIC |
| CCMSEARCH_CNTRL | Search Component (both Search&display and Employee Search) |
| CCMMAILIBXCONF2T | SIC email inbox: configuration text |
| CRMC_IC_WL_ST | Agent Inbox: Profile Texts |
| CRMC_ASSG | Sequence of rules - call list generation, assignment |
| CICCCONT_T | CIC Component Container Text |
| CRMC_IC_WL_F | Agent Inbox: Folder Definition |
| CCMMAILEXCLUDE2 | Functions to exclude from inbox |
| CCMEMAILIBXCONFT | SIC email inbox: configuration text |
| CIC_RESTART_BUFF | System table for buffering CIC restart data |
| CRMC_LOCPERIOD | Assignment period to locator |
| CRMC_S_APPL | search application within the locator |
| CCMC_ABLOGSYS | Action Box: Logical systems available for remote execution |
| CCMMAILADDRCON2T | Address maintenance |
| CRMC_WLA_STDST | Standard search type profiles |
| CCMMAILADDRCONF2 | Address Maintenance |
| CCMC_ABLOGSYSUS | Action Box: Logical systems for remote (user exceptions) |
| CRMC_S_PROFILE_T | search profile within the locator: text |
| CRMC_CIC_ACTMAIN | CIC Transaction comp. configuration |
| CRMC_IC_WL_S | Agent Inbox: Status Definition |
| CRM_CIC_EDCONF2T | email editor profiles |
| CRM_CIC_EDCONF2 | Editor profiles |
| CRMC_SCHED_R_T | Scheduling rule text - call list generation |
| CRMC_CIC_MAILFRM | CRM IC WinClient Standard Responses |
| CCMC_ABTCODES | Action Box: Link applications to Action Box types |
| CRMC_CIC_AM_MM_T | Meta Model (XML template) name |
| CICCCONT | Component container configuration |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CRMC_WLA_STDSTT | Standard search type profiles texts |
| CRMC_AGENTPROF | Agentprofile for product proposal |
| CIC_TRACE_BUFF | System table for buffering CIC restart data |
| CRMC_CIC_TITLE | Possible Gui title codes |
| CRM_CIC_ED_ADR | SIC editor: agent identities |
| CRMC_IC_WL_FT | Agent Inbox: Folder Definition |
| CRMC_IC_WL_S_P | Agent Inbox: Selection Period |
| CRMC_CIC_AM | Alert Modeler profile |
| ICPROFILES | Customer interaction center profiles |
| CICSCHEMA_T | Hot keys description for mouse free operations in CIC |
| CRMC_CIC_AM_MM_H | Header: Meta Model (XML template) name |
| CCMEMAILIBXWF | SIC email inbox: workflows to be selected |
| CCMC_ABTYPE | Action Box: Assign possible transaction types |
| CRMC_CIC_AM_TEXT | Hold language dependent texts of rules and functions |
| CCM_INBOX_ACT | Extended CIC E-mail inbox active |
| CRMC_CIC_TITLE_T | Possible Gui title texts |
| CRMC_IC_WL_FDT | Agent Inbox: Profile Texts |
| CRMC_ASSG_PR_T | Profile descriptions - call list generation, assignment |
| CRMC_S_PROFILE | search profile within the locator |
| CRM_CIC_ED_AD | SIC editor: agent identities |
| CRMC_CIC_AM_RM | Rule model - XML template storage for CIC Alert Modeler |
| CRMC_ASSG_PR | Profile - call list generation, assignment |
| CCMEMAILIBXCONF | Actionbox component calls |
| CRMC_CIC_AM_MM | Meta Model (XML template) name |
| CCMMAILICONS2 | Icons table for inbox |
| CRM_CIC_ED_ADT | SIC editor: agent identities |
| CRMC_IC_WL_FLD | Agent Inbox: Profiles |
| CRM_CIC_EDCONFT | email editor profiles |
| CRMC_SCHED_R | Rule ID - call list generation, scheduling |
| CRM_CIC_RESTART | IC Restart: set time and memory |
| CCMMAIL1OCREATE2 | Mail Handling: Communication Type Specific Parameters |
| CRMC_WLA_STYPEST | Search type texts |
| CCMMAILGLOBAL2 | General settings for extended mail inbox |
| CRMC_ASSG_R_T | Rule descriptions - call list generation, assignment |
| CRMC_ASSG_R | Rule ID - call list generation, assignment |
| CCMMAILIBXWF2 | IC mail inbox: workflows to be selected |
| CRMD_ISM_DOC_NO | IS-M/AM: Sales Document Number (Sel. Method for Search Help) |